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Questions,
answered.

18 questions across 5 topics

Products & use

How to get the most out of each tool, safely.

  • Most people get the best results with a short session after training and another on rest days. Keep each muscle group to around 30 seconds to two minutes and let the device do the work rather than pressing hard.

  • Yes, when used on muscle rather than bone or joints. Start on the lowest speed, avoid the neck, spine and any injured area, and stop if something feels sharp instead of relieving. If you have a medical condition, check with a professional first.

  • Both use the same percussion head system. The 6-Speed steps through six fixed intensities, which is simple and quick. The 99-Speed lets you dial the intensity in much finer increments, useful if you want gentle warm-up work and deep post-session work from one device.

  • Compression is based on calf circumference, not shoe size. Measure the widest part of your calf and match it to the size guide on the product page. If you sit between sizes, go with the smaller one for firmer support.

  • They do different jobs. The roller is great for warming up and covering large areas like quads and the upper back; the gun is for pinpoint work on tight spots. If you only pick one, start with the tool that matches where you ache most.

  • Wipe the massage gun and its heads with a slightly damp cloth and let them dry before storing. The foam roller cleans the same way. Compression sleeves can be hand washed in cool water and air dried; avoid tumble drying.

Bundles & pricing

The 10% bundle deal and how prices are shown.

  • Put any two or more items in your bag, in any mix, and 10% comes off the whole order automatically at checkout. The massage gun, sleeves and roller all count.

  • No. The bundle discount applies on its own once your bag holds two or more items. You will see it listed under Discounts in the order summary before you pay.

  • The crossed-out figure is the regular price; the highlighted figure is what you pay today. The Save badge shows the difference as a percentage.

Shipping

Tracked delivery on every order, at no extra cost.

  • Nothing. Every order ships tracked at no extra cost, whatever you buy.

  • Orders ship with tracking. Sign in and open Orders in your account to follow the shipment once it has been dispatched.

  • Contact us as soon as possible with your order details. We can update the address if the order has not yet been dispatched.

Warranty & final sale

All sales are final. Every order carries a 12-month warranty.

  • All sales are final, so we do not offer returns or exchanges. Check the size guide and model details on the product page before ordering, and get in touch if you are unsure which option is right for you.

  • If something stops working within a year of normal use, we make it right. The warranty covers manufacturing faults; it does not cover wear and tear or damage from misuse.

  • Contact us within a few days of delivery with your order details and photos of the damage, and we will sort it out under the warranty.

Orders & payment

Checkout, accounts and security.

  • Yes. Payments are encrypted end to end and handled by our payment provider. We never see or store your card details.

  • An account makes it easier to track orders and reuse your address, but you can check out and track a shipment from the confirmation details either way.

  • Contact us straight away with your order details. We can cancel or change an order as long as it has not been dispatched; once it is on its way, all sales are final.

FAQ | Revive